Constructing the Current Reality Tree helped us identify the core causes of problems in our remanufacturing process and business operations. This method served as a guide to better understand the challenges in our complex systems where numerous elements interconnect.

Next, we built the Future Reality Tree to assess proposed solutions prior to execution, aiming to reduce risks and optimize our potential for achieving targeted improvements.

For optimal economic results in a flow-based system, priorities need continuous updating. We used the Weighted Shortest Job First (WSJF) model to prioritize tasks based on economic impact. This strategy improved product recovery and almost tripled our inventory velocity.

Throughput accounting provided a clearer understanding of how decisions will impact the bottom line.

The objective of this project was to design an effective remanufacturing process aimed at maximizing the sales margins of refurbished electronics.
As part of this initiative, we also took the opportunity to revamp the user experience, empowering employees to overcome complex process challenges and ultimately enhance the company&#8217;s competitiveness on the secondary market.

290%

Doubling eCommerce sales with improved UX

Constructing the Current Reality Tree helped us identify the core causes of problems in our remanufacturing process and business operations. This method served as a guide to better understand the challenges in our complex systems where numerous elements interconnect.

Next, we built the Future Reality Tree to assess proposed solutions prior to execution, aiming to reduce risks and optimize our potential for achieving targeted improvements.

For optimal economic results in a flow-based system, priorities need continuous updating. We used the Weighted Shortest Job First (WSJF) model to prioritize tasks based on economic impact. This strategy improved product recovery and almost tripled our inventory velocity.

Throughput accounting provided a clearer understanding of how decisions will impact the bottom line.

The objective of this project was to design an effective remanufacturing process aimed at maximizing the sales margins of refurbished electronics.

As part of this initiative, we also took the opportunity to revamp the user experience, empowering employees to overcome complex process challenges and ultimately enhance the company's competitiveness on the secondary market.

Automating intelligent decision-making -

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Automating intelligent decision-making

As the Current Reality Tree (CRT) is developed, it may become apparent that multiple causes are interconnected, forming a network of underlying assumptions and constraints that are holding the system back. The CRT helped us to identify these interdependencies, and to highlight the key areas where changes can be made to improve the system’s performance and achieve our goal of building consistent and scalable products.

Creating a road map helped the team stay on track and have a shared understanding of the project’s goals. It also identified potential challenges and allowed for necessary adjustments to ensure success.

After the Discovery phase, the Design System team successfully identified the future target product and proceeded to incorporate the product design decisions into common elements that could be seamlessly integrated into the design system.

The system is the product of the interactions of it’s parts, and not the sum of the parts.

The RZR design system is based on real-world situations. Every component, pattern, and principle is informed by research and thoughtful testing.

A modular framework that allows for diverse layout combinations, facilitating all content from ever-changing to evergreen.

It is important to note that this process was not without meticulous review and rigorous stakeholder engagement, which ultimately served to ensure the utmost quality and obtain key approvals for our design decisions. Such focused attention to detail and stakeholder engagement are hallmarks of any successful project.

RZR is a lean design system for complex enterprise products and digital experiences in the logistics space. It provides modular and scalable components and tools to help product teams iterate with speed and precision, enabling faster time to market and cohesive user experience. Flexible, scalable and instantly recognizable.

200%

$1,1M